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TERMS AND CONDITIONS

All material on this site is the property of watercolorly.com (Watercolorly) unless otherwise stated.

Watercolorly reserves the right to reject your order if we know or suspect that you intend to resell or copy any of our products as a part of a commercial or personal business. By using our website you accept and agree to our Privacy Policy (below).

Privacy Policy

Your privacy is important to us. All information collected by Watercolorly on this website and via PayPal is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as PayPal account information.

All financial transactions are processed by PayPal to ensure the highest level of security. Please click here for PayPal policies.

Website Content

At Watercolorly we do our best, but we can not guarantee that the colors shown on the website exactly reproduce the colors of our products. This may depend on the color reproduction of your computer screen or mobile device.

Information on this website is subject to change without notice.

The inclusion of any hyperlinks to third party websites does not imply Watercolorly’s endorsement or approval of such third parties websites, businesses or other activities. 

Copyright

Unless otherwise stated, copyright in the information and images or artwork prints on this website, extending to all Social Media is owned by or licenced to Watercolorly. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by Watercolorly.

For commissioned pieces, the copyright remains with the artist, Watercolorly, unless the copyright for the artwork is signed over to the person or company who commissioned it.

Copyright and Original Works of Art

Buying an original painting assumes that you buy the physical object to have and enjoy. You own the artwork, not the copyright to it.

 

The copyright remains with Watercolorly unless:

 
  • They specifically signed over their copyright to the buyer.
  • The copyright has expired.
 

Unless one of these circumstances applies, original piece buyer does not automatically acquire the right to reproduce a painting as prints, cards, posters, on clothing, etc, when they purchase a painting – you’re acquiring the right to own and enjoy the item but not the right to reproduce it.

Processing and Delivery

Please keep in mind that the delivery of a physical product is only based within South Africa.

Also, keep in mind the times we give you are estimates only. The actual delivery time will have many contributing factors.

Watercolorly’s processing policy is between 2-5 business days (excluding weekends). While Watercolorly takes no responsibility for lost, damaged, or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropriate solution with the courier provider.

We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. While Watercolorly accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers.

About the Product

All artworks are printed on high-quality poster paper. You have the option to purchase a physical copy of the artwork or to receive it digitally in a PDF format. 

Orders and Refunds

We accept order cancellations requested within 24 hours of purchase. Please note that refunds may take up to 10 business days to appear in your account.

Please choose carefully, as we do not accept returns if you simply change your mind. But if there is a fault with the product, we will happily exchange or replace your item including return postage.